Frequently Asked Questions
Own Your Very Own Holiday Home At One Of Our Parks
Holiday Home Ownership FAQs
New to holiday home ownership?
Many of our owners are first-time buyers and our friendly team are always happy to guide you through the process at your own pace with no pressure.
Owning a holiday home is about creating your own place to relax, unwind and enjoy more quality time with the people who matter most.
Whether you’re dreaming of spontaneous coastal escapes, countryside breaks or becoming part of a welcoming owner’s community, holiday home ownership offers the freedom to holiday whenever you choose.
We understand purchasing a holiday home is a big decision, so we’ve answered some of the most common questions below. As facilities, season lengths and ownership terms may vary between parks, our friendly team will always be happy to provide park-specific guidance.
What is holiday home ownership?
Holiday home ownership gives you your very own place to escape to whenever you like during the open season. Instead of booking holidays each year, you can enjoy the comfort and familiarity of your own holiday home in a beautiful location.
Many owners enjoy spontaneous weekends away, family holidays, relaxing breaks and spending more time outdoors without the stress of booking accommodation.
Why do people choose holiday home ownership?
For many owners, it’s all about lifestyle and flexibility. Having your own holiday home means you can enjoy more frequent breaks, create lasting memories with family and friends and enjoy your favourite destinations whenever you choose.
Owners also love:
- A relaxed pace of life
- Welcoming park communities
- Coastal and countryside locations
- Home-from-home comfort
- The freedom to escape whenever you like
Can I use my holiday home all year round?
Our parks operate with varying holiday seasons depending on the location and park licence. Our team will always explain the park opening dates and seasonal usage information before purchase.
Holiday homes are intended for holiday and recreational use and cannot be used as your permanent residential address.
Are there park rules and guidelines?
To help maintain a safe, welcoming and enjoyable environment for all owners and guests, each park operates with a set of park guidelines and licence conditions. These may vary slightly by location and our team will always be happy to explain them before purchase.
Can friends and family stay in my holiday home?
Yes, many owners enjoy sharing their holiday home with friends and family. Occupancy guidelines may vary slightly between parks, and our team will be happy to explain any park-specific details.
Are pets allowed?
Many of our parks are pet friendly, so your four-legged family members can enjoy holidays too. Pet policies may vary by park, so please speak with our team for more information.
Can I personalise my holiday home?
Absolutely. Many owners add their own personal touches to make their holiday home feel even more special and comfortable. External additions and decking options may be available subject to park guidelines and approvals.
What ongoing costs should I expect?
Owning a holiday home includes some ongoing running costs, which may vary depending on the park and holiday home selected.
These can include:
- Annual pitch fees
- Utilities such as gas, electricity, water and Wifi
- Insurance
Our team will always explain the costs clearly before purchase so you can make an informed decision.
Can I finance a holiday home purchase?
Finance options may be available through approved third-party providers, subject to status.
We also work alongside CREDO Asset Finance, who may be able to assist with holiday home finance options and help guide you through the process.
Do I need holiday home insurance?
We understand how important it is to protect your holiday home and have suitable insurance in place for added peace of mind.
We work alongside Arthur J. Gallagher Insurance Brokers Limited (Gallagher), who provide specialist holiday home insurance solutions, including:
- Defaqto 5-Star Rated Holiday Home Insurance*
- UK-based customer support
- In-house claims handling
- Trusted by over 1,000 parks nationwide
For more information or to request a quotation, please contact Gallagher on 01452 801703 or visit Gallagher.
Can I upgrade or part exchange my holiday home?
In many cases, owners may have the opportunity to upgrade or part exchange their holiday home, subject to age and manufacturer guidelines. Our team will be happy to discuss the options available to you.
Is there an owners community?
Many of our owners enjoy the welcoming and friendly atmosphere across our parks. From peaceful surroundings to social events and shared interests, ownership often becomes about much more than simply owning a holiday home.
What support is available after purchase?
Our park teams are here to support owners throughout their ownership journey. Whether you have questions about your holiday home, park facilities or seasonal preparation, we’ll always do our best to help.
Can I arrange a viewing before purchasing?
Of course. We always recommend visiting the park, exploring the local area and viewing available holiday homes before deciding.
Our team can help arrange a visit at a time that suits you.
How long can I keep my holiday home on the park?
Licence agreements and holiday home terms vary by park and manufacturer. Our team will always clearly explain the agreement term and available options before purchase. We are currently offering an extended pitch licence for 2026 of up to 27 years subject to year of manufacture.
Are there age limits on holiday homes?
Holiday homes and upgrade options are subject to park guidelines and manufacturer considerations which may vary by location.
What is included when I purchase a holiday home?
- siting and connection
- steps
- inventory/furnishings
- support throughout
What utilities are connected?
- Gas
- Electric
- Water
- WiFi availability
Still Have Questions?
Our friendly team are always happy to help you explore holiday home ownership and find the right park for your lifestyle.
Whether you’re just starting your journey or ready to arrange a visit, we’re here to help every step of the way.
Disclaimer
Information provided is intended as a general guide only. Ownership terms, season lengths, facilities and park rules may vary between locations. Please speak to our team for park-specific information.
